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IDProjectCategoryView StatusLast Update
0000851T99X171.00 SKB EagleSW Issuepublic2020-09-28 12:02
Reporter(ALTech) Jason ParkAssigned To(SW) Kerwin Chen Due Date
PrioritynormalSeveritys2-severeReproducibilityhave not tried
Status closedResolutionfixed 
Summary0000851: [SKB_BTVQ-13584] Don't work RCU Sometimes.
Descriptionhi kerwin

we receive some issue from SKB QA.

VER: V17.520.1

Reproduce step : RCU Integrated Power Button > TV, STB off > RCU Integrated Power Button > TV, STB on > Home > Voice search > "MBC " speech.
[Result]
1. Failed to recognize voice-Input
2. don't work all RCU Button.

RCU : BMM-BT11, BRM-BT11

Please check it. it also is related to MTU size ?

Thanks


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(ALTech) Jason Park

2020-07-14 16:40

developer  

(SW) Kerwin Chen

2020-07-20 11:08

developer   ~0003797

Hi Jason,

Is this reproducible ?
It is not easy to check why RCU doesn't work from Android adb log.
Please help to enable BT HCI snoop log as well.
Thanks !

(SW) Kerwin Chen

2020-07-21 20:28

developer   ~0003816

Hi Jason,

We see similar issue on v17.520.1
But the issue is gone after STB upgrade to v17.520.3.
The major change is in MTU size.
Please try and let us know if this issue still exist or not.
Thanks !

(ALTech) Jason Park

2020-08-03 11:31

developer   ~0003919

hi kerwin
SKB BMT Guy reported there is no issue in v17.520.4.
so it is closed.
Thanks

Issue History

Date Modified Username Field Change
2020-07-14 16:40 (ALTech) Jason Park New Issue
2020-07-14 16:40 (ALTech) Jason Park File Added: BTVQ_13584 간헐적조작 불가 현상.zip
2020-07-14 16:41 (ALTech) Jason Park Assigned To => (SW) Kerwin Chen
2020-07-14 16:41 (ALTech) Jason Park Status new => assigned
2020-07-20 11:08 (SW) Kerwin Chen Note Added: 0003797
2020-07-21 20:28 (SW) Kerwin Chen Note Added: 0003816
2020-08-03 11:31 (ALTech) Jason Park Note Added: 0003919
2020-08-03 11:31 (ALTech) Jason Park Status assigned => resolved
2020-08-03 11:31 (ALTech) Jason Park Resolution open => fixed
2020-09-28 12:02 (ALTech) Jason Park Status resolved => closed