View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000851 | T99X171.00 SKB Eagle | SW Issue | public | 2020-07-14 16:40 | 2020-09-28 12:02 |
| Reporter | Assigned To | (SW) Kerwin Chen | Due Date | ||
| Priority | normal | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0000851: [SKB_BTVQ-13584] Don't work RCU Sometimes. | ||||
| Description | hi kerwin we receive some issue from SKB QA. VER: V17.520.1 Reproduce step : RCU Integrated Power Button > TV, STB off > RCU Integrated Power Button > TV, STB on > Home > Voice search > "MBC " speech. [Result] 1. Failed to recognize voice-Input 2. don't work all RCU Button. RCU : BMM-BT11, BRM-BT11 Please check it. it also is related to MTU size ? Thanks | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
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2020-07-14 16:40 developer |
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Hi Jason, Is this reproducible ? It is not easy to check why RCU doesn't work from Android adb log. Please help to enable BT HCI snoop log as well. Thanks ! |
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Hi Jason, We see similar issue on v17.520.1 But the issue is gone after STB upgrade to v17.520.3. The major change is in MTU size. Please try and let us know if this issue still exist or not. Thanks ! |
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hi kerwin SKB BMT Guy reported there is no issue in v17.520.4. so it is closed. Thanks |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2020-07-14 16:40 |
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New Issue | |
| 2020-07-14 16:40 |
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File Added: BTVQ_13584 간헐적조작 불가 현상.zip | |
| 2020-07-14 16:41 |
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Assigned To | => (SW) Kerwin Chen |
| 2020-07-14 16:41 |
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Status | new => assigned |
| 2020-07-20 11:08 | (SW) Kerwin Chen | Note Added: 0003797 | |
| 2020-07-21 20:28 | (SW) Kerwin Chen | Note Added: 0003816 | |
| 2020-08-03 11:31 |
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Note Added: 0003919 | |
| 2020-08-03 11:31 |
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Status | assigned => resolved |
| 2020-08-03 11:31 |
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Resolution | open => fixed |
| 2020-09-28 12:02 |
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Status | resolved => closed |